pinops GmbH

Johannes Altmann

Founder & CEO of pinops GmbH

Johannes Altmann is an entrepreneur, customer experience expert, and founder of Shoplupe GmbH as well as pinops. For over 20 years, he has been advising e-commerce companies on how to optimize their shops in a customer-centric way. His focus is on real customer happiness and qualitative customer insights. Using innovative methods like focus groups, he helps companies better understand their customers and create experiences that inspire.

Lectures by

Johannes Altmann

09:40 - 10:10
German
Main Stage
Main Stage
Main Stage
Main Stage
Main Stage

Excited for Customers – Why Customer Insights Are More Than Just Numbers and How We Can Truly Understand What Customers Want

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